TechWare Support and Services
Being a diversified supplier of software products, support is one of our highest priorities and goals. When something goes wrong, we are ready to get you back in full operation as soon as possible.
Support can be handled in several ways. First it usually starts with a phone call or email. Depending on the severity of the issue, a service rep may be required for a personal visit. Fortunately, most of the time, answers to questions can be handled by phone or online support.
TechWare Incorporated is committed to providing the best technical support for our products that we can offer. To obtain optimal performance, follow-up care and technical support, we believe it is necessary that customers maintain Annual Support Plans in order to gain full benefit of TechWare software. Understanding that different customers have different needs, we offer our applications with and without an Annual Support Plan. We look forward to working with each of our customers to assure the smooth operation of TechWare Incorporated products.
Cost: 15% of application price. Annually renewable
- TechWare Incorporated software, reports and collection drivers.
- Additional hours of combined remote PC or on-site support, programming, training, maintenance, etc.
- Unlimited priority telephone support.
- Discounts on new versions.
- Reduced cost on additional support and remote PC support hours.
- Installation of updates and upgrades via remote support.
TechWare Incorporated offers many familiar remote PC applications to our clients, free of charge with an annual support plan. With the speed of the internet and any Web browser, TechWare can have instant access to your desktop allowing us to assist you immediately! No matter if you’re here in Mooresville, NC or in Bangkok, Thailand, these easy and secure services work to put us in touch as soon as you need us.
- TeamViewer – just call TechWare, then click here to activate.
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